Privacy Policy
1. Introduction
Base Camp Lodge Limited is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a booking, or use our services.
2. Information We Collect
We may collect the following types of personal information:
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Personal details: Name, contact information (email, phone number), nationality.
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Booking details: Check-in/check-out dates, room and tour selections, payment details.
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Communications: Any messages or inquiries sent to us.
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Technical data: IP address, browser type, and other website usage information through cookies.
3. How We Use Your Information
We use your personal information for the following purposes:
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To process and manage bookings.
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To provide customer support and respond to inquiries.
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To improve our website and services.
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To comply with legal obligations.
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To send promotional offers and newsletters (only if you have opted in).
4. Data Protection and Security
We implement appropriate security measures to protect your personal data from unauthorized access, loss, or misuse. However, no online transmission is completely secure, and we cannot guarantee absolute security.
5. Sharing of Information
We do not sell, trade, or rent your personal information. However, we may share your data with:
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Payment processors to handle transactions.
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Service providers (e.g., tour operators, accommodation partners) as necessary for fulfilling bookings.
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Authorities when required by law or to protect our legal rights.
6. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyze website traffic. You can disable cookies in your browser settings, but some website functions may be affected.
7. Your Rights
You have the right to:
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Access the personal data we hold about you.
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Request corrections or updates to your information.
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Withdraw consent for marketing communications.
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Request deletion of your data, subject to legal obligations.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us via email or phone as listed on our website.
By using our services, you agree to the terms of this Privacy Policy.